Shipping Policy
At Lullaloom, we are committed to delivering your orders safely and on time. Please review our shipping policy below:
Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons or promotions, processing times may be slightly longer.
Shipping Methods & Delivery Time
- UAE Orders:
Estimated delivery within 2–5 business days.
Delivery times are estimates and may vary due to courier delays, weather conditions, or customs procedures.
Shipping Fees
- Shipping fees are calculated at checkout based on your location and order weight.
- Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.
Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
- Please allow up to 24 hours for the tracking information to update.
Incorrect Address
- Please ensure that your shipping address is accurate at checkout.
- Lulaloom is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
- If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery.
- We will work with the courier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please contact us at: