Refund Policy

At Lullaloom, we want you and your little ones to be completely satisfied with your purchase. Please read our refund policy carefully:

  1. Eligibility for Refunds
    • Refunds are available for items that are defective, damaged during delivery, or incorrect.
    • To be eligible, items must be returned within 7 days of delivery, in their original condition and packaging.
  2. Non-Refundable Items
    • Items that have been used, washed, or damaged by the customer are not eligible for a refund.
  3. Refund Process
    • To request a refund, please contact us at [your email] with your order number and reason for the refund.
    • Once we receive and inspect the returned items, we will notify you of the approval or rejection of your refund.
  4. Refund Method
    • Approved refunds will be issued to the original payment method used for the purchase.
    • Refund processing may take 5–10 business days depending on your bank.
  5. Contact Information